No previous experience is required for Book 1. Students continuing into Book 2 or above should have completed the preceding Sogetsu studies. We may ask for your Sogetsu ID or contact your previous teacher to confirm your learning history. Students who are not pursuing certification may discuss alternative placement with When Still before enrolling. Online courses are available to students aged eighteen and older.

Books 1 is scheduled to have their complete lesson-video libraries available when registration opens. Books 2–5 are open for early enrollment, with complete libraries expected by the end of October 2026, by the end of November 2026, the end of December 2026, and mid-February 2027, respectively.

Early enrollees receive immediate access to completed earlier-book videos included with their level. New videos are added as released. Your access period begins on the purchase date, not when the full library is completed.

Books 1–4 include six months of access from purchase. Book 5 includes twelve months. The video libraries included with your level remain accessible during that period, alongside the teaching and evaluation services included in your chosen plan.

Guided Study recording access is six months, including for Book 5. Course access does not automatically renew, and unused access expires unless an exceptional pause has been approved.

Guided Study sessions are recorded, so you can revisit the demonstrations, questions, and critiques during your recording-access period. Live attendance is not required to continue your individual lessons.

Sessions begin November 3, 2026, and take place on Tuesdays, alternating between 9:00–10:00 AM and 7:00–8:00 PM Vietnam time (ICT / UTC+7). Independent Study does not include attendance or access to these recordings.

Yes. Every lesson requires photographs of your arrangement from the front, left, and right, together with the lesson number, title, and a short reflection. A materials list is encouraged.

At launch, Nixon personally provides written evaluations, normally within three days. This applies to both study paths, including when your work has also been discussed during a live session or private appointment. A second arrangement may be suggested, but resubmission is optional.

Yes, subject to appointment availability. Your sessions are a flexible allowance, not a weekly entitlement: twenty fifteen-minute appointments for Books 1–4 or thirty for Book 5.

You may use several sessions on one lesson or spread them across your course. Unused sessions expire with your course access. Cancellations made less than twelve hours before an appointment and missed appointments use one session credit.

No. Students purchase the required Sogetsu textbook separately and provide their own flowers, containers, tools, and other physical materials.

Certification also requires a separate application. Official fees are charged in Japanese yen and vary by level. When Still charges a US$20 application service fee, plus shipping based on your destination. Completing the course does not automatically issue a certificate or diploma.

Nixon may approve one pause per course for up to three months, at US$10 per paused month. Course access, Guided Study participation, and unused 1:1 Studio credits are placed on hold during an approved pause.

Your remaining access time resumes afterward. Pauses are not automatic; please contact hello@whenstill.com to discuss your circumstances.

Under our standard voluntary refund policy, requests may be submitted within seven days of purchase. Approved refunds are subject to a twenty-percent administration and digital-access fee. After seven days, purchases are non-refundable under this voluntary policy.

This policy does not limit any cancellation, refund, or other consumer rights that apply by law. Please read the Course & Enrollment Policies before purchasing and contact hello@whenstill.com with any questions.